Privacy Policy
At Flexy Rent a Car we respect your privacy. This policy explains how we collect, use and protect your personal data when you use our services.
1. Data we collect
We collect the following personal information when you make a reservation or use our services: full name, identity document, date of birth, nationality, address, email, phone, driver's license number and country of issue. We also collect information about the reservation, payments and vehicle usage.
2. Use of data
We use your personal data to: a) Process and manage your vehicle rental reservations; b) Verify your identity and eligibility for the service; c) Communicate with you about your reservation, including confirmations, reminders and notifications; d) Process payments and issue receipts; e) Comply with legal and regulatory obligations; f) Provide assistance during the rental period.
3. Legal basis for processing
The processing of your personal data is based on: a) The execution of a vehicle lease contract; b) Compliance with legal obligations, including driver identification and registration requirements; c) Your express consent when providing your data during the reservation process. You may withdraw your consent at any time, without affecting the legality of prior processing.
4. Data sharing
Flexy Rent a Car does not sell or commercialize your personal data. We may share your information with: a) Payment service providers to process transactions; b) Government or judicial authorities when required by law; c) Insurance companies for coverage and claims management; d) Technology service providers operating under confidentiality agreements.
5. Data protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. These measures include data encryption in transit, role-based access controls and security audits. Only authorized personnel have access to your data, and only to the extent necessary to perform their duties.
6. Your rights
As a data subject, you have the right to: a) Access your personal data in our records; b) Request rectification of inaccurate or incomplete data; c) Request deletion of your data when no longer necessary for the purposes for which it was collected, subject to legal retention obligations; d) Object to the processing of your data for marketing purposes; e) Request data portability. To exercise these rights, write to us at hola@flexyrentacar.com.
7. Contact
If you have questions about our privacy policy or wish to exercise your rights regarding your personal data, you can contact us at hola@flexyrentacar.com or by calling +1 849-530-4957. Our physical address is in Santo Domingo, Dominican Republic. This policy may be updated periodically; changes will be effective upon publication on this website.